Mediacom Online Customer Care Specialists are only authorized to provide support for one e-mail application -- Microsoft Outlook Express. If you choose another e-mail client, we suggest you contact the manufacturer of that software if you have questions. They will be able to give you detailed assistance for their specific products.

We apologize for any confusion or inconvenience this may cause. However, the manufacturer is the only authorized source for third-party software assistance.


Mediacom Online does not provide support or endorse most third party applications. If you have questions, concerns or problems with a third party software application, you will need to contact the software manufacturer. In no event shall Mediacom Online, its agents or officers be liable for any damages whatsoever (including, without limitation, damages to computer Hardware or Software) arising out of the use of or inability to use the Software mentioned above, even if Mediacom Online has been advised of the possibility of such damages.