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Local News & Information Help
Basic Router Troubleshooting
Access the configuration screen of the router
Verify that the correct computer name is entered in the DNS name
Make sure the correct Domain name is entered into the router.
If you are still unable to connect to the internet removed the computer
off the router.
Put the correct computer name and work group into the computer itself
Retry the internet again.
If you are able to connect to the internet then the problem is with the
router. Please refer to the manufacture of the router for more details.
If you are still unable to connect to the Internet then proceed with our
normal troubleshooting procedures located on the Help website.
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